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At 77bgd, your account data — from wallet transactions to device sessions — is handled with clear rules about what we collect, why we collect it, and how you can review or update it. Access to this platform depends on your local law and eligible regions.
This privacy policy sets out how 77bgd collects, uses, and retains information when you access the platform, create an account, or carry out transactions through supported payment methods including Nagad and Upay. We collect information you provide directly — such as your registration details and wallet identifiers — as well as technical data generated by your device and browser during each session. This includes your IP address, device type, operating system, and the pages you navigate within the platform. We use this information to operate your account, process wallet activity, detect irregular access patterns, and respond to support requests. We do not sell your personal data to third parties. Data shared with payment processors like Nagad and Upay is limited to what those services require to complete a transaction. Retention periods vary by data type: account records are kept for as long as your account remains active and for a period after closure as required by applicable rules. Where local law in Bangladesh or your eligible region imposes specific obligations on how we handle your data, those obligations take precedence. If you have questions about a specific data category, you can reach our support team through the contact routes listed in this policy.
This policy covers all data generated when you log in, navigate the platform, or update your account settings. It applies to activity on both mobile browsers and desktop sessions under your registered account.
Deposits and withdrawals processed through Nagad or Upay fall within this policy's scope. Data shared with those payment services is governed jointly by this policy and the respective payment provider's own terms.
Game content delivered by studios available in the lobby — including titles from Habanero, Microgaming, PG Soft, Joker, and PlayStar — is subject to those providers' own data practices where their systems are involved in delivery.
Links or integrations that take you away from 77bgd — including external payment pages or third-party identity checks — are outside this policy's scope. We recommend reviewing the privacy terms of any external service you use.
You have concrete options for managing the information 77bgd holds about you. If you want to see what account data we hold, you can submit a data access request through our support channel and we will respond with the relevant records. If any detail in your account — such as your registered contact information or wallet identifier — is incorrect, you can update it directly in your account settings or ask support to correct it on your behalf. Where you believe data is being held beyond what is necessary, you can raise a deletion or restriction request and we will assess it against our retention obligations. All requests are handled in the order they are received; we aim to acknowledge each one promptly, though response times depend on the complexity of the request and applicable regional rules. Your eligibility to exercise these rights may depend on local law in Bangladesh or your eligible region.
Submit a data access request via the support route below. We will provide the account and transaction records we hold under your registered profile.
Update your contact details or wallet identifiers directly in account settings. For fields you cannot edit yourself, contact support with the correction needed.
If you are unsure what data we hold or why, send a query through the support channel. We will explain the data category and the reason it was collected.
Where retention is no longer necessary and local rules permit, you can request deletion. We will confirm whether the request can be fulfilled and on what timeline.
Open the support chat from your signed-in account page to raise a privacy question or submit a data request directly.
Send a written privacy request to the support email address published on the Contact page of this site. Include your registered account identifier.
The Help Centre, accessible from the footer of every page, contains published guidance on account data, wallet records, and how to submit a formal request.
We use session cookies to keep you logged in and functional cookies to remember your language and display preferences. Analytics cookies, where active, collect aggregated browsing data only. You can manage cookie preferences through your browser settings at any time.
Access to your account data is protected by your login credentials. We apply standard technical measures to limit internal access to personal records. If you suspect unauthorised access, change your password immediately and contact support through your signed-in account.
Active account records are retained while your account is open. After closure, we retain data for the period required under applicable rules in your eligible region. Transaction records linked to Nagad or Upay activity follow the retention schedule applicable to financial data.
When this policy changes in a material way, we will post the updated version on this page with a revised date. Continued use of the platform after a posted update constitutes acknowledgement of the revised terms. You can request a summary of changes through the support channel.
We collect the details you enter during registration — your contact information and any wallet identifiers you provide — along with technical data from your device and browser. This includes your IP address, device type, and session activity generated each time you access the platform.
When you make a deposit or withdrawal through Nagad or Upay, we share only the transaction data those services need to process the payment. We do not share your full account profile with payment providers, and we do not sell your data to any third party.
Submit a data access request through the support chat in your signed-in account, or send a written request to the support email on our Contact page. Include your registered account identifier so we can locate your records and respond accurately.
Yes. Where local law in Bangladesh or your eligible region permits and retention obligations do not apply, you can request deletion of your data. Contact support with your request and we will confirm whether it can be fulfilled and on what timeline.
Mobile sessions generate the same categories of technical data as desktop sessions — device type, operating system, and browsing activity within the platform. No additional data is collected solely because you are on a mobile browser. Your account wallet and session records are the same regardless of device.
Raise your concern through the support chat in your account or via the email address on our Contact page. If you are not satisfied with the response, your options may include escalating to a relevant authority in your eligible region, depending on local law.